Frequently Asked Questions

Your guide to shopping the latest trends at Prime Vapes.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must have original tags attached and be in their original packaging.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.

Are your materials sustainably sourced?

Prime Vapes is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices across our entire collection.